Legal Agreement

Terms & Conditions

Please read these Terms carefully. They govern your use of our platform and outline responsibilities regarding the WhatsApp Cloud API.

Last updated: June 23, 2026

Acceptance of Terms

By creating an account, accessing, or using WaChat (the “Service” or “Platform”), you agree to comply with and be bound by these Terms & Conditions (the “Terms”). If you do not agree with any part of these Terms, you must immediately cease accessing or using our Service.

These Terms apply to all visitors, users, and business owners who register an account or interact with the WaChat API gateway dashboard.

1. User Accounts & Access

To access the WaChat dashboard, you must register for an account using our secure authentication provider (Clerk).

Registration Accuracy

You agree to provide true, current, and complete details during sign-up to prevent billing verification errors.

Access Security

You are responsible for keeping your password, API keys, and database tokens private and confidential.

Account Activity

You assume full liability for any broadcasts sent or API keys provisioned under your registered account.

Breach Notification

You must report any security leaks or unauthorized access to our support inbox immediately.

2. WhatsApp & Meta API Compliance

WaChat connects you directly to Meta's Cloud API. Since WhatsApp Business requires strict quality checks, you acknowledge the following constraints:

Meta Setup Requirement:You must maintain your own Meta Business Developer configuration, verify your WhatsApp phone number, and adhere to Meta's terms of service.

Spam Prohibition (No Unsolicited Messages):You shall not send spam, automated bulk blasts to cold contacts, or content violating Meta's rules. Explicit user opt-in is mandatory.

No Liability for Meta Account Bans: Meta flags numbers based on customer spam reports. If Meta suspends your number or disables your account, WaChat is not liable for lost profits or business interruptions.

3. Subscriptions & Refund Policy

Payments and subscription features are handled securely via Razorpay under the following rules:

Recurring Billing

Subscriptions renew every 30 days automatically. You can cancel your tier from the Billing panel at any time.

7-Day Refund Policy

We offer a 7-day money-back guarantee. Request cancellation via email within 7 days of your initial purchase for a full refund.

Refund Restrictions

Refunds are not granted if your account is terminated or your phone number is banned by Meta for spam violations.

4. API Usage & Limits

We rate-limit access to protect system stability and enforce plan limits.

Plan Limitations

Broadcast volumes, group size limits, and media storage capacity are bound by your subscription tier.

Stability Rate Limiting

Accounts generating excessive API requests that impact platform availability may be temporarily throttled.

5. Limitation of Liability & Governing Law

THE SERVICE IS PROVIDED “AS IS” WITHOUT ANY WARRANTY. WACHAT DISCLAIMS ALL LIABILITY FOR CONSEQUENTIAL LOSSES:

In no event shall the creators or developers of WaChat be liable for damages, lost revenue, metadata database corruption, or business disruptions arising out of or related to using this platform or Meta Cloud API suspensions.

These Terms & Conditions are governed by the laws of India. Any legal action or dispute arising under this agreement shall be handled exclusively in courts located in that jurisdiction.

Need clarification on these terms?

Our compliance team is here to assist with usage and refund requests.

contact@wachat.tech